With Flexible Features - It's Telemedicine On Your Terms

VetCareShare™ TeleMedicine Solutions provides your practice with the most comprehensive veterinary telemedicine (telehealth) system available. With the modular design of VetCareShare™, you can introduce Telehealth into your practice with a step-wise approach or all-at-once. With features including Virtual Consultations, Video Consultations, Texting, Group Text and more, you can streamline communication across the entire veterinary continuum of care.

Explore the VETCARESHARE Features that can help your practice EXCEL

VIRTUAL CONSULTATIONS

Extend the relationship with clients, associated hospitals and specialists beyond the walls of the practice. Virtual Consultations enhance the sharing of medical data and patient outcomes throughout the continuum of care while flexible features enable you to provide a live telehealth solution to your client base and vet partners on your terms.

Flexible Features:

  • Schedule Virtual Consults or “Be Available” on-line
  • Send “Immediate Consult” invitations via email or text
  • Share your screen to explain or highlight important medical information
  • Send and receive files/attachments (lab reports, x-rays, instructions)
  • Record virtual consultations and share with pet owners or specialists
  • Save consultations to the pets medical record (requires PiMS integration)
  • Can be easily integrated with your practice’s existing website

Great For:

  • Triage cases, drop-off appointments, pre/post surgery updates and more
  • Driving client loyalty while ensuring VCPR compliance
  • Increasing treatment compliance and follow-up appointments
  • Reducing wait times to be seen
  • Transfer of cases between general and specialty hospitals
  • Increasing revenue and improving patient outcomes
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VIDEO CONSULTATIONS

Capture full screen video of any practice computer, including lab results, scheduling, x-rays and more. Share this video via email or text with your pet parents.

FEATURES:

  • Record lab results, x-rays and more directly from your workstation
  • Provide your “voice-over” consultation for lab results, x-rays and more
  • Share videos with clients and other veterinary professionals
  • Send videos by text message or email
  • Pet owners can share videos with loved ones
  • Save all video consultations to the pet’s medical record

GREAT FOR:

  • Improving the client experience with a video consultation
  • Providing consult for follow ups, next day lab work and complex cases
  • Reducing client call-backs
  • Providing clarity/reinforcement to consultations and medical information
  • Enabling doctors and staff to focus on medical care
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TEXT MESSAGES

Attach pictures, video, and other documents to text messages. Send as many as you like for one low monthly fee.

FEATURES:

  • Personalize custom text messages to pet owners
  • Include attachments (pictures, lab results, x-rays, instructions and more)
  • Quick and easy to use from any device, no app installation required
  • All messages stored for easy retrieval
  • Updates on a pet’s status before and after surgery
  • Reminders for pick up times
  • Improves workflow with one way communication only “No Replies”

GREAT FOR:

  • Updating clients on their pets visit, surgery status and more
  • Sending pictures or video of pets while boarding
  • Send instructional videos/attachments (pre/post-op, teeth cleaning, etc)
  • Sending pickup time reminders
  • Eliminates personal or clinic cell phone use
  • Ensures all communications are captured for pet’s medical record
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GROUP TEXT MESSAGES

Send out announcements, new programs, service specials and more to all your clients at one time or to custom groups.

FEATURES:

  • Create custom groups to receive specialized text messages
  • Select all pet owners at once and send one message to all
  • Filter groups by
    • Species
    • Breed
    • Gender
    • Age
    • Name
    • and more
  • All group text stored for easy retrieval

GREAT FOR:

  • Announcing emergency closures
  • Practice announcements (new staff/vets, etc)
  • Marketing new services or programs
  • Announce discount offers
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EMAIL MESSAGES

Attach pictures, video, and other documents to text messages. Send as many as you like for one low monthly fee.

GREAT FOR:

  • Updates on a pet’s status before and after surgery
  • Reminders for pick up times
  • Keeps cell phone numbers private and no need for a clinic cell phone contract
  • Frees staff with one way communication only “No Replies”
  • Sending case information to referral hospitals
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